Wenzhou Haofeng Machinery Co., Ltd., in the spirit of "high quality, excellent service, and development", solemnly promises to you with the concept of "high-quality products, reasonable prices, and considerate services" and the principle of responsibility and openness:

1、 The product shall be provided with inspection certificate and appropriate use instructions to ensure that users can correctly install and use our products.

2、 Our company guarantees that the products leaving the factory are produced and inspected according to relevant national standards, and unqualified products will never leave the factory. Ensure to strictly perform and fulfill the three guarantees of products, strictly implement the relevant national regulations on after-sales service of industrial products, and within 18 months from the date of delivery or 12 months after the installation of the products, if the buyer can prove that the products are correctly installed and used in accordance with the methods recommended by the company; If it can prove that the product itself has design, material or processing defects, and submit a written application to the company, the company will recall and repair the defective product for free, replace it or refund it in full according to the order price.

3、 Users raise quality objections to our products, and the company guarantees to make handling suggestions within 24 hours after receiving the objections from users. If it is necessary to solve the problem on site, ensure to send professional technical service personnel and ensure that the service personnel do not leave until the quality problem is solved.

4、 In any case, the company will not bear the labor, materials, equipment, engineering or other related associated costs arising from the repair and replacement of defective products. This product after-sales service commitment of our company can replace other express or implied product quality guarantees, and can be regarded as the compensation of the buyer and the responsibility of the seller.